🔒 Data & Privacy

CK 44 Privacy Policy

Your privacy is not a formality at CK 44 — it is a core part of how we operate. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it.

Last updated: 1 January 2025
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Your Privacy at a Glance

Six things every CK 44 player should know about how their data is handled. The full details are in the sections below.

We Only Collect What We Need

CK 44 collects personal data only when there is a clear, legitimate reason — account registration, payment processing, identity verification, or fraud prevention. We do not collect data for the sake of it, and we do not build unnecessary profiles on our players.

Your Data Is Encrypted and Secure

All data transmitted between your device and CK 44 is protected by 256-bit SSL encryption. Sensitive data stored on our servers — including payment details and identity documents — is encrypted at rest. We conduct regular security audits to maintain these standards.

We Never Sell Your Data

CK 44 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. The only third parties who receive your data are those directly involved in operating the platform — payment processors, identity verification services, and fraud detection providers.

You Control Your Data

CK 44 players have the right to access, correct, and request deletion of their personal data. You can submit a data request at any time by contacting our support team. We respond to all data requests within 24 hours and resolve them within the timeframes set out in this policy.

Cookies Are Used Transparently

CK 44 uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time without affecting core platform functionality.

Responsible Gaming Data Is Protected

Any data related to your responsible gaming settings — deposit limits, self-exclusion status, session history — is treated with the highest level of confidentiality. This data is never shared with third parties and is used solely to protect your wellbeing on the platform.


1

Who We Are

CK 44 ("we", "us", "our") is an online casino and sports betting platform operating at ck-44.club. We are the data controller responsible for the personal information you provide when using our platform. This Privacy Policy applies to all services offered by CK 44, including the website, mobile app, casino games, live dealer tables, sports betting markets, and all promotional activities.

If you have any questions about how CK 44 handles your personal data, you can reach our privacy team at [email protected] at any time. We aim to respond to all privacy-related enquiries within 24 hours.

Scope: This policy covers data collected from players registered on CK 44. It does not cover third-party websites or services that may be linked from our platform. We encourage you to review the privacy policies of any third-party services you use.
2

Data We Collect

CK 44 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Below is a breakdown of the categories of data we collect and why each category is necessary.

Data Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration, age verification, KYC compliance
Contact Data Email address, phone number Account communication, support, promotional messages (with consent)
Financial Data bKash/Nagad/Rocket account numbers, transaction history Processing deposits and withdrawals, fraud prevention
Technical Data IP address, device type, browser, operating system Security, fraud detection, platform optimisation
Usage Data Pages visited, games played, session duration, bet history Platform improvement, responsible gaming monitoring
Verification Documents Photo ID, proof of payment method KYC verification, withdrawal processing

CK 44 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming purposes — for example, if you voluntarily disclose a gambling problem when requesting self-exclusion.

3

How We Collect Your Data

CK 44 collects your personal data through the following channels:

  • Direct input: When you register an account, complete your profile, make a deposit, request a withdrawal, contact support, or respond to a survey.
  • Automated collection: When you browse the CK 44 website or app, we automatically collect technical and usage data via cookies, server logs, and similar technologies.
  • Third-party sources: We may receive data from payment processors (to confirm transaction status), identity verification providers (to confirm your identity documents), and fraud detection services (to flag suspicious activity).
  • KYC verification: When you submit identity documents for account verification, those documents are processed by our verification partner and the results are shared with CK 44.
Note: CK 44 never purchases marketing lists or acquires personal data from data brokers. Every piece of data we hold about you comes from your direct interaction with our platform or from service providers directly involved in operating your account.
4

Why We Use Your Data

CK 44 uses your personal data for the following purposes. We only use data for purposes that are compatible with the reason it was originally collected.

  • To create and manage your CK 44 account and verify your identity.
  • To process deposits, withdrawals, and all financial transactions on your account.
  • To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
  • To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements.
  • To provide customer support and respond to your enquiries.
  • To send you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
  • To send you promotional communications about CK 44 offers and bonuses — only if you have opted in to receive these.
  • To monitor your gaming activity for responsible gaming purposes and to enforce any limits or exclusions you have set.
  • To improve the CK 44 platform, fix bugs, and optimise the user experience.
  • To enforce our Terms and Conditions and protect the rights of CK 44 and other players.

CK 44 does not use your data for automated decision-making that produces legal or similarly significant effects on you, except in cases of fraud detection where automated systems may flag an account for human review.

5

Legal Basis for Processing

CK 44 processes your personal data on one or more of the following legal bases:

  • Contract performance: Processing is necessary to provide the services you have signed up for — operating your account, processing payments, and delivering the games and betting markets you use.
  • Legal obligation: CK 44 is required by law to verify player identities, maintain transaction records, and report suspicious activity. This processing is mandatory and cannot be opted out of.
  • Legitimate interests: CK 44 has a legitimate interest in preventing fraud, maintaining platform security, and improving our services. We balance these interests against your privacy rights.
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent. You can withdraw consent at any time by contacting support or updating your account preferences.
6

Sharing Your Data

CK 44 does not sell your personal data. We share data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

  • Payment processors (bKash, Nagad, Rocket and similar): to process your deposits and withdrawals.
  • Identity verification providers: to confirm your identity documents during KYC checks.
  • Fraud detection services: to identify and prevent fraudulent activity on the platform.
  • IT and hosting providers: who provide the infrastructure on which CK 44 operates, under strict data processing agreements.
  • Regulatory and law enforcement authorities: where we are legally required to disclose information, for example in response to a court order or AML investigation.

All third parties who process data on behalf of CK 44 are bound by data processing agreements that require them to handle your data securely, use it only for the specified purpose, and not share it further without our authorisation.

Reminder: CK 44 will never ask you to share your password with any third party, including our own support staff. If anyone claiming to be from CK 44 asks for your password, do not provide it and report the incident to support immediately.
7

Cookies and Tracking Technologies

CK 44 uses cookies and similar tracking technologies to operate the platform effectively and understand how players use it. A cookie is a small text file stored on your device when you visit a website. Here is how CK 44 uses cookies:

Cookie Type Purpose Can Be Disabled?
Essential Keep you logged in, maintain session security, process transactions No — required for the platform to function
Functional Remember your language, display preferences, and game settings Yes — via browser settings
Analytics Understand which pages and games are most popular, identify technical issues Yes — via browser settings
Security Detect suspicious login attempts and fraudulent activity No — required for account security

CK 44 does not use third-party advertising cookies or tracking pixels that share your data with advertisers. You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of the CK 44 platform.

8

Data Retention

CK 44 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The following retention periods apply:

  • Account and identity data: Retained for the duration of your account plus 5 years after closure, to comply with AML and financial record-keeping obligations.
  • Transaction records: Retained for 5 years from the date of each transaction.
  • Support communications: Retained for 2 years from the date of the last communication.
  • Technical and usage data: Retained for 12 months on a rolling basis.
  • Marketing consent records: Retained until you withdraw consent, plus 1 year thereafter.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request account deletion, CK 44 will delete or anonymise your data within 30 days, subject to any legal retention obligations that require us to keep certain records.

9

Data Security

CK 44 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • All data in transit is protected by 256-bit SSL/TLS encryption.
  • Sensitive data stored on our servers is encrypted at rest.
  • Access to personal data is restricted to CK 44 staff who need it to perform their job functions.
  • All staff with access to personal data receive regular data protection training.
  • We conduct regular security audits and penetration testing of our systems.
  • We maintain an incident response plan to address data breaches quickly and effectively.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, CK 44 will notify affected players without undue delay and take immediate steps to contain and remediate the breach.

Your role in security: You also play a part in keeping your data safe. Use a strong, unique password for your CK 44 account, do not share your login credentials with anyone, and contact support immediately if you notice any suspicious activity on your account.
10

Your Privacy Rights

As a CK 44 player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected].

Right of Access

Request a copy of all personal data CK 44 holds about you. We will provide this within 30 days.

Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where there is no longer a legal basis for us to hold it.

Right to Object

Object to processing of your data for direct marketing purposes at any time, with immediate effect.

Right to Restriction

Request that we restrict processing of your data while a dispute about its accuracy or use is resolved.

Right to Portability

Request your data in a structured, machine-readable format so you can transfer it to another service.

Response times: CK 44 acknowledges all data rights requests within 24 hours and resolves them within 30 days. Complex requests may take up to 60 days — we will notify you if this applies to your request.
11

Children's Privacy

CK 44 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.

If CK 44 discovers that personal data has been collected from a person under 18, we will immediately close the account, delete all associated data, and return any deposits made. If you believe a minor has registered on CK 44, please contact us at [email protected] immediately.

12

Updates to This Policy

CK 44 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that affect how we use your data, CK 44 will notify registered players by email or via an in-platform notification before the changes take effect. Your continued use of the CK 44 platform after the effective date of any update constitutes your acceptance of the revised policy.

13

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how CK 44 handles your personal data, please get in touch with our team. We are available 24 hours a day, seven days a week.

For questions specifically about your data rights or to submit a data access, correction, or deletion request, please email us with the subject line "Privacy Request" and include your registered email address and account username so we can locate your records quickly.

You can also review our Terms and Conditions and Responsible Gaming pages for more information about how CK 44 operates.

Play with Confidence — Your Data Is Safe with Us

Now you know exactly how CK 44 protects your privacy. Create your account in under two minutes, deposit via bKash or Nagad, and start playing with full confidence that your data is in safe hands.

18+ only. Please play responsibly. Visit Responsible Gaming for tools and support.